Customer Testimonials

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Google Jul 17, 2026

The hole group was great to work with. Fast getting me out the door and they have been a pleasure to work with.

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Google Jul 17, 2026

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Google Jul 16, 2026

Great Dealership. You'll feel like family once you arrive on the lot. Huge selection of vehicles to meet all needs. Service Department is excellent also. Your car will think you drove it to heaven!

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Google Jul 15, 2026

Two words, one name, Dusty Gregory. Go get a car from him. I walked in just looking and shopping and left happier then I thought I'd be with a good deal and low apr.

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Google Jul 13, 2026

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Google Jul 11, 2026

Family owned and operated. Met a lot of great people there today and everyone was helpful and friendly. We will be ordering a truck soon from them. #Silverado

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Google Jul 11, 2026

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Google Jul 9, 2026

Hunter Hudson was not pushy, but very helpful and we'd highly recommend!

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Google Jul 8, 2026

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Google Jun 30, 2026

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Google Jun 30, 2026

Arthur was great to work with he answered my question

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Google Jun 29, 2026

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Google Jun 29, 2026

Clement was great to work with.

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Google Jun 29, 2026

If I could give 10 stars I would. C.W. Fitzgerald, a friend of mine made sure to refer me to the best and he did just that with Ben Smith and Wyatt! I couldn't ask for better treatment and care. As a women, that is hard to come by in the automotive service industry. I will highly recommend, everytime! -Bre

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Google Jun 26, 2026

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Google Jun 26, 2026

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Google Jun 25, 2026

Great people. Efficient & Personable

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Google Jun 23, 2026

Fast, easy, no complaints

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Google Jun 19, 2026

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Google Jun 18, 2026

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Google Jun 18, 2026

Had a great experience Hunter was great would highly recommend him and Charlie Obaugh

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Google Jun 18, 2026

Amazing

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Google Jun 18, 2026

Smooth, friendly experience!!!!!!

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Google Jun 17, 2026

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Google Jun 17, 2026

Zach Cash made sure all my needs were met and took care of the deal

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Google Jun 17, 2026

Thank You Thomas for your awesome customer service.

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Google Jun 15, 2026

I got the pleasure of working with Thomas Stevens, he was friendly and knowledgeable! Even checked in to make sure everything things was going okay! Would recommend if your looking for a reliable vehicle!! I love my new car!! 😁

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Google Jun 15, 2026

The best experience I have ever had buying a car. I highly recommend going to Michael Bost if you are buying a vehicle. He truly cares about you and not just trying to sell a car. He went above and beyond to make sure I was happy. Checked in constantly after I purchased it to make sure everything was good and I was still loving it. It’s an experience I will never forget. They have my business for life.

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Google Jun 14, 2026

Super easy process! Cody Wheeler was fantastic at walking me through the car buying process as a new car owner.

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Google Jun 11, 2026

Very Professional. Lovely offices. No pressure sales and very clear directions on both warranty options and vehicle capabilities.

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Google Jun 11, 2026

I had a completely positive experience buying a Kia with Charlie Obaugh. The car, the considerable help of Mr Berrang the salesperson, and the friendliness of all the staff completely won me over.

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Google Jun 10, 2026

Great to work with. Not to pushy and helped me get what I needed

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Google Jun 10, 2026

They are great service! My truck got smacked by a hay bale and they were able to replace everything making it look brand new! Staffs and service are on point. Recommended this place to everyone who needs thier cars/truck being repaired.

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Google Jun 9, 2026

Ali, our sales rep was fast, efficient, and knowledgeable on the Equinox that we bought. He made the process quick and painless and made sure all of my questions were answered and that everything we asked for to be done or have was included.

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Google Jun 9, 2026

Hunter and Adam did fantastic and made the entire process easy and smooth. Even With all my questions and request for what i was looking for, they both were spot on and did their due diligence. Hunter was fantastic as he was the man on the floor. Adam, the man in the back was firing on all cylinders and didn’t miss a beat. Great duo those 2. Give them a raise! Thank you men and thank you Obaugh

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Google Jun 9, 2026

Had a great experience with all the guys we worked with. They all were professional and made us feel at ease with such a big decision. I would definitely buy from Charlie Obaugh again.

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Google Jun 8, 2026

I had a great experience worked all the angles to make it work out we appreciate it thank you

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Google Jun 8, 2026

The O’Baugh sales group, once again, made buying a vehicle from them a simple, straightforward, smooth and easy process. Special shout out to Brent Groff for delivering the van to Madison Heights due to a busy week on my part!

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Google Jun 6, 2026

Smoothest car buying experience I’ve ever experienced.

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Google Jun 6, 2026

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Google Jun 6, 2026

We just bought a used Toyota Highlander and the whole process was very fast and easy!

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Google Jun 5, 2026

The very best car buying experience EVER. Jose, Jake and Adam were all great. It felt like I was hanging out with friends instead of making a giant purchase. They were quick, knowledgeable, personable and so friendly and efficient. I am so happy with my car but the experience was my favorite part!

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Google Jun 4, 2026

The overall experience was really good. The sale went smooth and quickly. I got exactly the reliable vehicle I needed. These guys are top notch. I would definitely go see them again.

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Google Jun 3, 2026

Nothing but professional from top to bottom. Salesman was as good as they come. Great experience!!!

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Google Jun 2, 2026

Great experience dealing with Chris and Ali at Charlie Obaugh Chevrolet. They went above and beyond to find me the vehicle I wanted. I am looking forward to dealing with them in the future.

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Google Jun 2, 2026

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Google Jun 1, 2026

Ali was awesome and very helpful!

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Google Jun 1, 2026

Jose made the car buying process smooth and easy.

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Google May 31, 2026

We had such a great experience with no high pressure sales tactics to buy or constant phone calls. We found exactly what we wanted and all our questions were easily answered. Everyone we dealt with was polite and very helpful. We couldn’t have asked for a better experience.

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Google May 29, 2026

Mike was very polite, friendly, patient with my questions, and extremely helpful, especially in setting up the OnStar and Google options in my GMC Sierra. He sent me detailed information on the new vehicle and responded promptly to my text messages when I had questions. Campbell in finance was also great in explaining the paperwork being filled out and thanks to Mark for having the paperwork ready for us, even when he couldn't be there. Overall, great experience and I would highly recommend Charlie Obaugh for your car buying needs!

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Google May 29, 2026

erick was amazing and wad a lot of help!

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Google May 29, 2026

Erick Allen made it extremely easy to purchase a vehicle and he made sure i left happy. Thank you to Erick I now have a great vehicle

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Google May 29, 2026

I went in looking to trade my car in to get a newer more reliable car, and I wasn’t disappointed!! My sales person was Erik and he made sure I left satisfied and happy! Very funny and genuine salesman!! I’ve point everyone who’s asked me about my car in his direction and he hasn’t let them down either!!

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Google May 28, 2026

Erik was great to work with. Smooth transaction, no pressure and he let the car sell itself. He stayed in close communication with us, and gave us exactly what we asked for without the hard upsell. When there was a mistake about the number of keys available for the car, he made sure we got what was advertised without cost to us. This is the way car buying should be. We will definitely be back.

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Google May 28, 2026

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Google May 27, 2026

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Google May 26, 2026

Great experience 👍

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Google May 25, 2026

I searched all over VA, NC, MD, PA for my GMC Terrain and found out that while some dealership claimed to have the lowest price quote they were deceiving me by giving me a NC tax rate just to have me travel over 5 hrs for a suv that was not quoted correctly. I walked thru the doors at Charlie Obaugh Chevrolet GMC and was immediately greeted by my salesman Clement Bruner. He was very responsive in his communication and knowledgeable about my Terrain. He had a no pressure attitude along with the finance guy Adam. The entire team worked me ... Read More

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Google May 25, 2026

Mike Bost was the absolute best. Very knowledgeable and professional. Went above and beyond to get me the truck I wanted. I highly recommend working him!!

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Google May 25, 2026

I had a great experience with Charlie Obaugh Kia purchasing my new Kia Sorento. The entire team was professional, helpful, and easy to work with throughout the process. A special thank you to Sam for his outstanding customer service, patience, and communication. He helped me find exactly what I was looking for and made the experience smooth and stress-free from beginning to end. They answered all my questions honestly, worked with me on financing, and made the process smooth and stress free. What impressed me the most was their customer service and communication. They even delivered the vehicle to me, ... Read More

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Google May 25, 2026

I traded my 2012 Chevy Equinox for a 2021 and can’t stress enough how good my experience was. Brent was knowledgeable and respectful and beyond helpful. I’ve never had a more smooth or pleasant experience in a car dealership than the one I had at Charlie Obaugh Chevrolet and GMC in Staunton VA. Thank you to everyone involved and especially thank you to Brent for an awesome car and excellent service!

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Google May 23, 2026

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Google May 22, 2026

Erik Allen was A-1 when it came to service , I appreciate him going the extra mile to make sure I was leaving happy . 10/10 for sure .

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Google May 22, 2026

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Google May 22, 2026

Smooth as silk, Charlie Obaugh has for now 25 years my place to go too for vehicles. Great bunch of guys. Always get a great deal. Our salesman was Clement Bruner, and boy was he in out court from the start to make sure we drove away with a great vehicle. We love the Arcadia.

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Google May 21, 2026

Ali was wonderful. He took care of our every need. He was efficient and detailed.

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Google May 18, 2026

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Google May 15, 2026

In and out with a new car in several hours! Melissa did an awesome job explaining different features and options as well as answering the many questions that I had for her. Extremely happy with the whole experience as well as the car! 👍

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Google May 14, 2026

The experience was the easiest process I have ever had when buying a car.

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Google May 13, 2026

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Google May 13, 2026

We bought a vehicle from Cody @ Charlie OBaugh and had the BEST experience! He listened to us, answered every question and was even so patient with us when we had to bring our toddler. We had a strict budget & some obstacles to get through to buy a new vehicle and he made sure we understood everything and it was quick and easy. Would recommend to anyone looking for a new vehicle.

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Google May 12, 2026

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Google May 12, 2026

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Google May 11, 2026

Ali Shama was attentive, patient, kind and a joy to work with. Each step of the car buying process Ali walked us through with confidence and clarity. My husband and I are grateful for the low pressure and professionalism Ali offered us. He even made sure the car was cleaned to our standards before leaving. If you’re looking for a salesman that feels like a friend, call Ali!

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Google May 8, 2026

Everyone was very friendly and patient. JW did an amazing job answering our questions and showing us different options. Best of all, absolutely no one was hovering or pushy. They give you your space to discuss and look at everything. I would absolutely recommend Charlie Obaugh to everyone I know!

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Google May 7, 2026

They are very knowledgeable and helpful. They are efficient. They are willing to help you any way they can.

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Google May 7, 2026

Eric is the best !!!

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Google May 7, 2026

They were very polite and helpful when we went in wanting to look at vehicles. Cody was a really good salesman!

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Google May 4, 2026

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Google May 3, 2026

Melissa was awesome, I highly recommend her. She went out of her way for me.

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Google May 3, 2026

MARIO was amazing help for me at Honda dealership! Appreciate him. Highly recommended

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Google May 2, 2026

Melissa is was very helpful while picking out a car and made the whole process go very smoothly

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Google May 2, 2026

I just purchased a Palisade from Charlie Obaugh. Our dealer that helped us was very thorough and reassuring to all questions and concerns. He was also very upfront and direct with the VHR and Maintenance history.

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Google May 2, 2026

Incredible experience working with Melissa Cline! She made purchasing a Kia a seamless experience. She is the best, and my husband and I would definitely work with her again!

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Google May 2, 2026

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Google May 2, 2026

Great people to work with and will go above and beyond to get you what you want and what works with you and your budget don't hesitate give them a call if you want a great car with a great experience!! Thanks to you all !! You all are awesome!!

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Google May 1, 2026

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Google May 1, 2026

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Google May 1, 2026

It was an absolute pleasure working with this dealership. Ali was incredibly kind, helpful, and made the entire car-buying process smooth and enjoyable from start to finish!

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Google Apr 30, 2026

Everyone was very helpful and knowledgeable during my purchase of my 2026 K4. Excellent customer service. Special shout-out to my salesman, Jose Villaverde! You rock, Jose. This is my 4th new Kia I've purchased from Charlie Obaugh Kia and from personal experience I recommend them over any other dealership.

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Google Apr 30, 2026

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Google Apr 29, 2026

Very helpful and knowledgeable sales rep. No pressure.

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Google Apr 29, 2026

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Google Apr 28, 2026

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Google Apr 27, 2026

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Google Apr 27, 2026

Great experience with service at Charlie Obaugh once again…Heather rocks!!!

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Google Apr 24, 2026

Excellent, low pressure dealership. The salesman actually knew what he was selling! An all around stress free experience!

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Google Apr 23, 2026

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Google Apr 23, 2026

Thanks Ali and Obaugh Chevrolet for helping me purchase my 2026 chevy traverse z71. If you are looking for a used or new vehicle ask for Ali Shama.

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Google Apr 23, 2026

I was treated very fairly by the sales team at Charlie Obaugh Auto recently when I traded my Escalade on a new Kia. I’ve been dealing there for years and they are nice folks.


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